You want to love what you do and love where you work. Gentex gives you the best of both worlds. A global technology company headquartered in Zeeland, Michigan, Gentex is an 8-time winner of the Top Workplaces in Michigan.
POSITION OVERVIEW
Provides administrative and technical support for Business Applications and supporting technologies.
WHAT YOU’LL DO
- Support and maintain the technical infrastructure of the Organization’s mission-critical applications.
- Understand the technical capabilities of the applications and supporting framework.
- Work with internal stakeholders to understand business priorities and support the configuration of software to enable supporting processes.
- Manage and maintain key data elements for the effective use of applications in a secure and highly available architecture.
- Participate and contribute to internal Change Management process.
- Work with cross-functional departments to develop optimal architecture and deployment strategies.
- Educate and communicate with end users to successfully utilize and adopt existing and new technology.
- Work with internal stakeholders to understand system requirements and determine capabilities and/or new functionality.
- Manage various projects related to the assigned functional area within allotted timeline and budget.
- Other duties as assigned.
HOW YOU’LL DO IT
- Customer focus - Building strong customer relationships and delivering customer-centric solutions.
- Systems administration - Plans and coordinates the installation, testing, operation, and maintenance of hardware and software systems.
- Fosters teamwork – Builds effective partnerships and works collaboratively with others to meet shared objectives.
- Action oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Situational flexibility - Demonstrates the flexibility to adapt to changing environments. Adjusts approach to adapt to shifting demands.
- Operate effectively in high stress situations with minimal supervision.
- Complying with all Company policies and procedures, safety regulations, company safety policies and safely perform all duties, including but not limited to, promoting a safe workplace.
- Maintaining high level of honesty, integrity and confidentiality with respect to company matters.
WHAT TO BRING
- Bachelor’s degree in related field preferred or equivalent combination of education and experience.
- At least 3-5 years’ experience working in an IT role.
- Knowledge and experience with the organization’s key software platforms.
- Must be willing to respond to support calls during nonstandard hours.
- Knowledge and experience with networking fundamentals.
WHAT WILL HELP
- Experience managing vendor relationships.
- Knowledge of Cisco Networking
- Knowledge of Cisco ISE
- Knowledge of Palo Alto Firewalls and Prisma
- Knowledge of Frotigate Firewalls
Gentex is an equal opportunity employer
Gentex extends equal employment opportunities to qualified applicants and employees regardless of an individual’s race, color, religion, national origin, age, sex (including pregnancy, gender identity, and sexual orientation), disability, marital status, military service, height, weight, genetic information, or any other reason protected by law.
Assistance
Gentex is committed to working with and providing reasonable accommodation to applicants with disabilities. For accommodation requests, email us at recruiting@gentex.com. Gentex will not discriminate against any qualified individual who can perform the essential functions of the job with or without a reasonable accommodation.
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