Senior Director, Software Engineering

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

The Visa Technology Organization is a global community of engineers, architects, and innovators dedicated to reimagining the future of money movement. Our teams operate the world’s most advanced processing network—capable of handling 65,000+ secure transactions per second with unmatched reliability, resiliency, and speed. The work we do impacts millions of businesses and billions of people every single day.

As part of Visa Technology, you will build and scale complex distributed systems, architect next‑generation payment experiences, and solve high‑impact engineering challenges across areas Commercial Money Movement Solutions.

The Opportunity

Visa is seeking a Senior Director, Engineering for the Visa Commercial Payment Platform organization—a role central to the evolution of Visa’s global B2B payments ecosystem based in Bangalore, India. This leader will oversee several engineering teams responsible for delivering high-performing, scalable, and secure applications on Visa’s private cloud platforms. You will lead full-stack developers, architects, technical leads, engineering managers, and directors—while steering large-scale initiatives that directly influence Visa’s commercial platform delivery, customer experience, and revenue growth.

This is a transformational role requiring deep technical expertise, architectural excellence, operational rigor, and a strong ability to influence cross‑functional partners across the enterprise. 

The Work Itself

This role is anchored in Visa’s leadership principles: Lead Courageously, Obsess About Customers, Collaborate as One Visa, and Excel in Execution.

Platform and Technology Leadership

You will oversee the engineering strategy and execution for a sophisticated, large-scale platform composed of:

• Hundreds of microservices and API-driven capabilities
• Micro-frontend components that deliver unified, scalable experiences
• A backend built primarily in Java/Spring
• A frontend leveraging TypeScript and Angular
• Multiple data layers spanning relational and NoSQL systems

The platform supports the full lifecycle of commercial payments—from product ideation to market launch—and integrates deeply with Visa’s global network, commercial services, data platforms, cybersecurity technologies, and partner ecosystems.

Strong Cross-Functional Collaboration

You will work closely with:

• Operations & Infrastructure
• Cybersecurity
• Data & AI Platform
• Visa Acceptance Platform Engineering
• Commercial business units and product strategy teams

This is a highly collaborative space requiring exceptional leadership influence and the ability to align diverse technical and business stakeholders.

Essential Functions — The Skills You Bring

Technical Leadership & Architecture

• Lead and scale multiple engineering teams responsible for core Commercial Card platform services.
• Set technical direction, architecture strategy, and operational standards across applications.
• Drive technical reviews, architectural discussions, and long-term platform modernization initiatives.
• Define reusable frameworks, shared components, and cloud-native architectural patterns.
• Champion enterprise-wide adoption of secure SDKs, API standards, and reliability best practices.

Engineering Excellence & Product Delivery

• Oversee end-to-end delivery from planning through deployment across multiple teams.
• Elevate engineering productivity through automated pipelines, DevOps modernizations, and GenAI-driven development accelerators.
• Promote a rigorous, secure SDLC grounded in quality automation, observability, and continuous improvement.

Partnership & Influence

• Serve as the primary engineering liaison with Product, Operations, Cybersecurity, and Architecture teams.
• Collaborate closely with internal and external stakeholders to define roadmaps, priorities, and milestones.
• Influence business and product strategies with technical insights and platform-level thinking.

People Leadership

• Develop and mentor engineering leaders, fostering a culture of innovation, accountability, and ownership.
• Model Visa’s leadership principles and promote high-performance, highly engaged teams.
• Build organizational capacity through thoughtful hiring, coaching, and career development.

Qualifications

Basic Qualifications

Bachelor’s degree with 18+ years of experience, OR advanced degree with 15+ years, OR PhD with 12+ years of relevant industry experience.

Professional Experience

• Extensive hands-on experience building and scaling mission-critical distributed systems.
• Strong background in payments, specifically commercial card platforms and payment integrations.
• Track record of delivering complex engineering programs across multiple teams and functions.
• Mastery of agile methodologies, modern development practices, and scaled execution frameworks.

Technical Skills

• Deep expertise in cloud and hybrid-cloud strategies.
• Experience integrating generative AI tools (OpenAI APIs, GitHub Copilot, etc.) to improve engineering efficiency.
• Ability to drive next-generation Commercial Payment Services leveraging modern distributed architectures.
• Strong foundation in microservices, REST APIs, messaging systems (Kafka, IBM MQ), and modern data stores.
• Excellent analytical and problem-solving skills with an ability to think deeply across systems.

Leadership & Communication

• Demonstrated success leading engineering organizations through growth, modernization, and scale.
• Exceptional communication skills with the ability to explain complex concepts to executives, architects, business leaders, and regional teams.
• Confident in presenting program status, architecture decisions, and strategic direction to senior leadership.

Preferred Qualifications

• Experience with Visa’s platforms or other major payment networks.
• Familiarity with global payments regulations, compliance frameworks, and industry standards.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.