Non-Financial Risk Analyst II

Job Description:

Providing for loved ones, planning for retirement, and preparing for the future—our policyholders rely on us to be there when it matters most. That’s why we’re transforming how we manage risk across the enterprise. We’re seeking a Sr Operational Risk Analyst II to join our Operational Risk & Resilience (OR&R) team in Newport Beach, CA. Relocation assistance may be provided.

As Sr Operational Risk Analyst II you will play a critical role in strengthening Pacific Life’s Operational Risk and IT Risk posture. You’ll support 1st Line of Defense (LoD) business owners in identifying, assessing, and mitigating risks that could impact our ability to achieve strategic objectives. This role reports to the AVP, OR&R Service Lead supporting our Consumer Markets Division.

How you’ll help us move forward

• Lead the execution of key Operational Risk and IT Risk programs, including second line risk reviews of critical business functions, consultatory on Risk Control Self-Assessment (RCSA) for 1Line and Issues Management.
• Partner with business and technology stakeholders to enhance the Operational Risk and Resilience Framework, ensuring alignment with regulatory expectations and industry best practices.
• Provide subject matter expertise on Operational Risk and IT Risk domains, including cybersecurity, third-party risk, data governance, portfolio, and program & project risk.
• Facilitate risk assessments and control evaluations across consumer markets such as Life Insurance, Annuities, and Actuarial.
• Deliver clear, actionable guidance on risk mitigation strategies and control enhancements.
• Monitor emerging risks and regulatory developments, translating insights into proactive risk management actions.
• Support the development and maintenance of risk tools and documentation, including business process flows, risk libraries, and control taxonomies.

What experience you bring

• Bachelor’s degree and 8+ years of experience in Operational Risk, IT Risk, Compliance, Audit, or related control functions.
• Proven experience managing risk across multiple domains: cybersecurity, third-party/vendor risk, IT operations, business continuity, and project risk.
• Strong understanding of risk frameworks (e.g., COSO, NIST, ISO 31000) and regulatory expectations (e.g., FFIEC, NYDFS, HIPAA).
• Experience supporting 1st LoD in maintaining RCSAs, KRIs, and risk issue remediation.
• Proficiency with risk management tools such as RSA Archer, MS Visio, and Excel.
• Excellent communication skills with the ability to influence and build consensus across technical and non-technical stakeholders.
• Strong analytical, problem-solving, and strategic thinking skills.
• Experience in project delivery in a risk or control environment.

What makes you stand out

• Certifications such as CISSP, CRISC, CISA, or SANS related credentials.
• Experience in the insurance or financial services industry, particularly in shared services or enterprise functions.
• Ability to translate complex risk concepts into practical, business-aligned solutions.
• Demonstrated success in cross-functional collaboration and risk culture development.

You can be who you are.

People come first here. We’re committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

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Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1  
 

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.